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I. Configure Printer Port (Only for Workstations With Printers Connected)
Complete these steps for any serial (COM) ports printers are attached to:
1. From the Windows XP desktop, right Click the My Computer icon.
2. Select Manage, which displays the Computer Management dialog box
3. Double click Device Manager. A list of devices on your computer displays in the right side panel.
4. Click the + to the left of Ports, which expands the Ports to show all the communications ports on your
computer.
5. Double click the Communications Port your printer in physically attached to (COM1 COM2).
6. The Communications Port Properties box displays. Click Port Settings tab
7. Change dropdown boxes to the following:
Setting Value
Bits per second 9600
Data bits 8
Parity None
Stop bits 1
Flow Control Hardware
8. Click Advanced
9. Advanced Setting dialog box displays. Change FIFO Receive and Transfer Buffers to low then
Uncheck Use FIFO Buffers box.
10. Click OK
11. Click OK
** NOTE: YOU MUST PERFORM SECTION J to N FOR ALL PRINTERS !!
J. Configuring Printer Drivers
Before beginning the following steps, be sure to know the ports each printer is connected to. Typically, the
ticket printer is connected to the serial port COM1, and the itinerary printer is connected to parallel port
LPT1.
These steps are only necessary on workstations or servers which have host printers attached. They will be
completed for each printer attached to the workstation or server. The below steps MUST be completed in
full, regardless of printer type (ticket, itinerary/invoice, or hardcopy).
The following steps will need to be repeated for each printer.
From the Windows XP Task Bar:
1. Click Start
2. Click Settings Printers and Faxes
3. Click Add Printer
4. Click Next at the add printer wizard screen
1. If connecting to a printer that is attached to this workstation.
1. Select Local Printer (uncheck Automatically detect PnP…)
2. Click Next
3. Select Port LPT1 or Com2 for Itinerary and COM1 for Ticket
4. Click Next once port selected
5. Select Generic under manufacturers and Generic / Text only under Printers
6. Click Next
7. Select Keep Existing Driver
8. Click Next
9. Give printer driver a meaningful name ( i.e. ITN, TKT,HDCPY )
10. Select NO as to using it as default printer
11. Click Next
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