
AIMS Attachment A: AIMS Statement of Work
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C. Training shall be conducted by experienced personnel and supported by
training aids. An adequate number and amount of training material shall
be provided by the CONTRACTOR. The following is considered a
minimum.
1. Functional flow-charts, overall block diagrams, and descriptive material
for all software;
2. Schematic drawings for each of the hardware components;
3. All procedure manuals, specification manuals, and operating manuals;
4. As-built drawings.
D. Participants shall receive individual copies of technical manuals and
pertinent documentation at the time the course is conducted. The courses
shall be scheduled such that County personnel can participate in all
courses (no overlap).
E. A final course schedule and syllabus shall be prepared by the
CONTRACTOR for each course to be conducted for Airport personnel,
and submitted for review at least four (4) weeks prior to the scheduled
date of the course commencement.
F. Each course outline shall include, in addition to the subject matter, a short
review of the prerequisite subjects (where appropriate); how this course
fits into the overall training program; the objective; the standards of
evaluation; and any other topics that will enhance the training
environment.
G. A DVD of each course shall be provided to the County.
H. All training requirements identified are minimum requirements.
4.3.2 Types of Training
A. User Training: System users shall be instructed in all aspects of
operations of the system, including the business intelligence tool and all
reporting functions. Twelve (12) hours of basic user training shall be
provided (2 hour class repeated 6 times with 10 system users per class).
Additionally, twelve (12) hours of advanced user training shall be provided
(4 hour class repeated 3 times with six advanced users per class). User
training shall be conducted at a location that is coordinated with the
County.
B. Technician Training: Twenty-four (24) hours of maintenance training (24
hours of training repeated 1 time for 4 maintenance technicians per class)
shall be provided. Training for maintenance technicians shall be provided
on site, and shall include, but not be limited to, installation, operation,
Exhibit 3
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